With the launch of our new site we mentioned that we would have a new support system. Since our new site is almost done only a few minor changes to be made, we are ready to launch the new support system. So we have created a quick screencast, or in other words a tutorial, on how to use the system. We hope you find this helpful and if you have any questions you can leave a comment at the end of the post or send us an email.
Well this should be a pretty big week around MDS. We are going to rolling out our new website(hopefully) by the end of the week and our new support system will be launched as well.
The new support system is going to work for everyone looking to update their website, report a website problem, add a new email address to their account, or report an email problem.
We look forward to making updates faster and more efficient on both ends of the spectrum. The new support system will allow us to archive all your support request in one area and keep track of updates and issues easily.
On a side note just last week we launched our new PayNow billing feature we will make this much more visible in our new site design so stay tuned to our blog for updates.
We continue to roll out features that will make things easier for you and help you minimize the time spent updating your website and maximize the ease of use.
Our blog will remain at http://blog.mdswebstudios.com other pages of our website are subject to change with the new release.